KC
Kogi C

1 reviews | Active since May 2010

19 Apr 2016, 11:44

NO ADSL LINE BUT WE ARE BEING BILLED FOR IT

my email to Telkom ....still no response<br> I am writing to see in sheer disappointment with the services from Telkom.<br> <br> Mr Chetty called you guys for an ADSL line months ago and was promised connection.<br> <br> Well lo and behold- we don't have an ADSL line but we are being charged for it.<br> <br> Please check your records as one technician could not find our house( wonder which planet he was driving in) , the next one came and said that they cannot connect and the last one who rocked up unannounced on Friday said that there is no way that Telkom can give us an ADSL line cos all the cables are ****** in the area-----so why the hell are you billing us.<br> <br> Just sort out the billing. Also, let us know when the contract ends so we don't have to waste our time and money with Telkom.<br>

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Replies (1)
Telkom
Telkom's reply19 Apr 2016, 14:39
Official
Hello 933 Chetty,

Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.

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Regards
keagan
Telkom Social Media Team