NO ADSL LINE AS TECHNICIANS ARE "TOO BUSY"

our ADSL line stopped working on Tuesday and when we reported it we were told that it was due to the storm and a fault was logged. To date we are still not able to work. I run a business from this line and even after explaining it to everyone we have spoken to since then, no-one seems to care and the attitude is "it takes 3-5 working days and there is nothing we can do to help you". Today I was told by Lungiso Mpulu that the technicians are too busy. Really?! Is this the service I am paying for??? I am so disgusted. I spoke to Thabo in the call centre, he put me on hold for 45 minutes and when I was supposed to be transferred to his team leader, Tokozani, the call never went through and I was left on hold indefinitely, until I hung up another 15 minutes later. This service is totally unacceptable. I am losing money every day that we cannot operate!!!