MP
Melinda P

1 reviews | Active since Jan 2013

25 May 2015, 13:16

No ADSL line after service

Hi there. <br> I have made the mistake to trust Telkom to be my ADSL line service provider and update to a faster line end of last year. Biggest mistake ever. The ADSL line constantly cuts out, freezes up or just not responding. I have send NUMEROUS emails, Smse, phoned and even went into a Telkom outlet, only to receive the same generic response :\ We have taken note of your problem and will look into it"";15/05/25 15:47;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;178238;188;16;2;1;1;5;3;5;NULL;NULL;NULL;15/05/25 13:07;15/05/25 11:17;THE WORST SERVICE DELIVERY EVER;***;SHAMEEZ SMITH;***;I went into the store on the 20th May to buy a charger and when I got home I saw it was a battery and not a charger. I went back into the shop today and asked to exchange this. I spoke to a lady who asked me if I did not need the battery. I obviously said no, I need a charger. She went into the back office and Shameez Smith came out after a long while and said \but you bought this on the 20th;15/05/25 13:28;1;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;797859;720622;14;5;0;0;0;0;5;NULL;NULL;NULL;15/05/25 13:15;15/05/25 11:18;Excellent service every time ;***;;;I just wanted to leave a post for NetFlorist, thank you for delivering on time every time. Great service;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;190396;688332;9;2;0;1;0;0;2;NULL;NULL;NULL;15/05/25 13:06;15/05/25 11:21;FNB where are you when I need you the most?;880116;Asanda Banoyi;***;I have been with FNB for sometime now, and they have been good to me. 2 years back I decided to move my insurance from where it was to them because I believed in them. But now I am faced with a dilema and I need my bank to intervene. on the 14th of May I was involved in a car accident and unfortunately my car was written off, I was not at fault but someone drove into me. so for the past few days I have been dealing with Mutual and Federal trying to sort my claim, a consultant by the name of Asanda Banayo has been helpful in ensuring I get helped. Challenge is;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;854452;202;9;2;0;1;0;0;2;NULL;NULL;NULL;15/05/25 12:57;15/05/25 11:21;Lengthy handling of my claim;8,61E+12;;***;RE: Claim P31-57546<br> <br> I am insured at Hollard via Liberty.<br> <br> First of all I would like to express my disappointment that this theft claim has taken 7 weeks to be resolved. I have had to buy most of my stuff back (clothes, shoes, golfing equipment, tv's etc) and now they want to send me a ClaimsCard. They are willing to pay out only 50% of the value I claimed for clothes, shoes & perfumed because it has been \used\"". On top of that"

0
Replies (1)
Telkom
Telkom's reply25 May 2015, 15:47
Official
Hello mpetzer,

Thank you for making contact with us.

We would like to sincerely apologise for any inconvenience caused.

Be assured that your query is now with our Technical Support Team and they will further assist and contact you with feedback.

Ref SM113238.


Regards,
Didi Guma
Telkom Social Media Team
***