No ADSL Line

The line *** was reported on the 14.01.16 ref 814CRZ140116, it was not resolved. <br> The oline was reported on the 20.01.16 ref 496CRK200116 and still no ADSL line. Friday the 22,01,16 I have received a call 18:35 stating the problem was resolved- it was after business hours and stated on Monday. <br> Today there is still no ADSL and the number *** just rings, the call centre 01217 just rings and get cuts off after a while. Our internet has been down from the 14.01.16 to date and very poor service was received from Telkom. We are using an alternative subscriber at to manage to run the business.<br> This is unacceptable service from Telkom