No ADSL internet

Dear Telkom<br> <br> When a technician came to fix a problem two months ago he said that he'd put in an order to install new lines as there was only one left that's working. <br> <br> The previous reference number was 121CWK220915.<br> <br> The telephone number is ***.<br> <br> After last night's rain the last line is no longer working and we're still waiting for Telkom to fix things. Please arrange for a technician to come and replace the line to my house as soon as possible. Once again I am paying Telkom hundreds of rand a month for NO SERVICE. <br> <br> Thank you.