HP
Heinrich P
1 reviews | Active since Oct 2013
02 Feb 2015, 16:15
No ADSL installed - No Infrastructure
Hi,<br> <br> Please not that I cannot submit a complaint on the Telkom website. The page does nothing when the Submit button is pressed. My order RefNo is ***A.<br> <br> I contacted a customer service rep and asked what the delay was on this order. Apparently there is \No Infrastructure"in my area. Is this true"
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Telkom's replyOfficial
04 Feb 2015, 12:37Hello DvorakUser,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM85735.
We apologise for any inconvenience caused.
Kind regards
Zulfah Johaadien
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM85735.
We apologise for any inconvenience caused.
Kind regards
Zulfah Johaadien
Telkom Social Media Team
Telkom's reply04 Feb 2015, 12:37
Official
Hello DvorakUser,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM85735.
We apologise for any inconvenience caused.
Kind regards
Zulfah Johaadien
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM85735.
We apologise for any inconvenience caused.
Kind regards
Zulfah Johaadien
Telkom Social Media Team