NO ADSL for over 2 months still and now voice down as well!

<p>I've got 8mbps uncapped combo with Axxess (via Telkom)</p> <p>My experience with Telkom is horrible! after over 2 months the technician inspected the pole to find that the fault is in the underground cable, then the process goes into a stand still, no feedback, no going ahead and rectifying the fault. I'm told that the matter is escelated and escelated and still having no service. And since yesterday the landline went off! If Telkom knows that the fault has been reported over 60 days ago and now they know what the fault is, then what are they waiting for?! </p>