No ADSL for almost 7 days

<p>We arrived back home from a holiday last Tuesday evening of 4 October, to find we had no ADSL. Our line was plugged out as well as our modem so there is no ways that it would have been struk by lightening. We even notified Mweb our servise provider who advised us that the fault was with ADSL from Telkom. We logged the fault on Wednesday morning last week and also posted it on Facebook. It has been one excuse after the next. We rely on our internet for business and personal and we are now having to buy data / 3G to be online. Telkom is clearly making no effort to resolve the issue. I certainly hope we will be credited for the week with no internet.</p> <p> </p> <p>Fault log ***</p>