no adsl for a month

call logged about a month ago with regards to no internet connection.<br> <br> After numerous calls to telkom we keep getting told that a technician will contact us.I dont see why the client needs to call and do follow up calls on a regular basis...this really stinks.<br> <br> After 3 weeks of hassling telkom a technician finally arrives and sorts out the phone line which also became faulty but then advises that he will be back in the next 20 mins, to date we are still waiting for him.<br> <br> Im not sure if telkom intends on running a mickey mouse operation but a follow up call would be nice to keep the customer in the loop.<br> <br> I am now forced to use internet cafe's every day, im literally paying for a service that i cannot use.<br> <br> I am at the point of cancelling my ADSL connection with telkom