NO ADSL for 16 DAYS!!!

My line has now been down for 16 days. I have spent R1100 on prepaid data to keep my business going and an additional R500 on calls to Telkom. Our fault regsitered has been escalated with ID 90400 a week and a half ago. Spoken to Linden, Ntombi and Serge and I forget the other two operators names. Since the 4th December a technician has been assigned every single day with most days twice as per the record on the system. Still nothing. I despise being at your mercy Telkom. I pay for a service I am not getting. How will I recoup the money I have spent in trying to get this problem fixed? 14 technicians dispatched/assigned and still nothing. Not even a phone call. Disappointment is an understatement.<br>