PP
Petro P

1 reviews | Active since Jul 2015

18 Feb 2016, 12:08

NO ADSL FOR 1 WEEK!

We reported our line, ref 58CWK130216 early last Saturday morning - it was off since the day before. We've reported it while we still had mobile data, via internet on the site. We've also called, emailed, walked in to Telkom's store - who wait for it, also told us to ......phone .... We've Facebooked. <br> Any news, whatsoever? Tomorrow is a week. I've heard some upsetting news - Telkom actually told my son that because we don't have a business account, they will not prioritize this. Really? Do you know that I work for MY BOSS, but from home? MY INCOME pays this measly weak pathetic account! I work now, daily, from the mall. Tonight I have to work a shift from 6 to 11pm - at the mall! All because - all Telkom can do, is to pass on messages, punch a few keys to see what who typed in last. And here I sit. Like a stranded duck. Well, if anything should happen to me - if I should get assaulted in any way, hijacked, hurt - this will reflect in the media.<br> DON'T PHONE ME - FIX OUR LINE

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Replies (1)
Telkom
Telkom's reply18 Feb 2016, 12:31
Official
Hello petronellp,

Thank you for making contact with us


This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.


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Regards
Keagan
Telkom Social Media Team