NO ADSL DUE TO RELOCATING

<p>Good Day Telkom,</p> <p> </p> <p><br />My reference no is: ********** 95</p> <p> </p> <p><br />A Few weeks ago i app**** online to relocate my ADSL line seeing you offered it for free when i took the contract for 24 months instead of month to month.</p> <p> </p> <p><br />I moved in to my new place on the 31 March 2017 which Telkom contacted me to inform me that they had some admin issues regarding my ADSL line saying that they needed to change my number seeing its not in the same area code and he promised me that Telkom would provide me with feedback on Monday ( 3 April 2017) never received any feedback so i decided to contact Telkom myself yesterday which took me 40 minutes and 4 calls later but I managed to get an answer regarding my ADSl line to only find out that they have zero available lines or slots in my new area for me and i will have to be placed onto a waiting list for some time which they can’t promise me when.</p> <p> </p> <p><br />I’m disappointed because i was told that i wont have internet most likely for a month or so and at the same time i still need to pay for my ADSL and services, i said why should i be liable for payments when i don’t receive a service at all lol in-which i comment that i wont be paying next month Telkom responds with saying my account will be suspended hahah i already have no service what difference will it make.. its upsetting when i depend on ADSl to complete my Cambridge online courses before the end of April 2017 might as well count my losses.</p> <p> </p> <p> </p> <p> </p> <p>Just thought to express my feelings regarding my situations with Telkom.</p> <p>Have a wonderful day.</p> <p> </p> <p><br />Werner CVR</p> <p> </p>