AvdM
Amanda van der Merwe
1 reviews | Active since Sept 2013
03 Sept 2015, 13:31
NO ADSL connectivity for a week !!!!
I have logged a call on Monday already. They came out on Wednesday only to say there is nothing wrong with the line. I have NO connectivity, which means I cannot work from home, which means I am loosing income every day. Please TELKOM, why do you not treat this as urgent. When I speak to the Call Centre, they just pass the buck. or they just cut you off which also happened today. I am really very disappointed to say the least.
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Telkom's replyOfficial
03 Sept 2015, 13:54Hello AmandavdMerwe,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM141999
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM141999
Kind Regards
Zulfah
Telkom Social Media Team
Telkom's reply03 Sept 2015, 13:54
Official
Hello AmandavdMerwe,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM141999
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM141999
Kind Regards
Zulfah
Telkom Social Media Team