NO ADSL Connection - No COMMUNICATION

1. Fault 54CWK070515 has been created on Thu -07/05/2015 at 08:37. Telkom will endeavour to resolve this problem within 3 days.this did not happen.<br> 2. Fault 642CWK190515 has been created/escalated on Tues - 19/05/2015.nothing happen<br> <br> today is the 12/06/2015 and i have had no internet connection since the 31/025/2015 and Telkom is not doing anything about it, <br> i spoke to Thando- Team Leader of Technical support. then Candice - Manager of Technical Support and a lot of Technical support agents including having spoken to one today and still nothing.<br> <br> i would like Telkom to CANCEL line effective immediately without any costs to me, as i have had no connection for some time now.<br> <br> Kind Regards<br> Sabelo Nhleko