ZS
Zane S

1 reviews | Active since Apr 2013

16 Feb 2015, 11:00

NO ADSL CONNECTION.

I reported a connection fault with Telkom on the 2nd of February and to date it has not been resolved. ***<br> A technician has been to check the line and said no faults, yet there is still no connection on the adsl line and a very noisy line on the phone.<br> The fault remains open on their side and its impossible to speak to anyone at the call center, I have held on for upwards of 45 min with no luck.<br> I am really shocked at the level of service Telkom is giving lately, I have been happy with there service up to now.

0
Replies (1)
Telkom
Telkom's reply16 Feb 2015, 15:15
Official
Hello Ze3e,

Thank you for making contact with you.

Please be advised that we have received your query and we are attending to it. We do apologize for any inconvenience caused.

Here is your ***

Regards
Ntsikelelo Ngcanga
Telkom Social Media Team

Best regards,