GB
Godfrey B

1 reviews | Active since Apr 2010

23 Feb 2015, 08:41

NO ADSL but charged for 6 months

We have not had ADSL at home for 6 months . I returned all the equipment in September 2014 and requested that the service be cancelled due to no service . Yet we have been billed for the last 6 months for ADSL !!! I have been to 6 Telkom stores to have this sorted out. But to no avail . The call centre is a joke - promises are made and yet the billing continues . Telkom is the worst !!!

0
Replies (1)
Telkom
Telkom's reply23 Feb 2015, 09:20
Official
Hello GodfreyB,

Thank you for making contact with us.

Please be advised that your query is being attended to and feedback will follow.

Your Reference SM91232

We apologise for any inconvenience caused.

Regards,
Launa Molapo
Telkom Social Media Team