No ADSL and line service for months

Item: Telkom
Rating: 2
Author: Kevin T

In August 2015 reported my landline has ASDL but no telephone communications. Reported it no response<br> Then by Nov 2015, ADSL also went down. Reported it again, got a reference number. Telkom technician arrived a few days later, tested confirm a new cable was needed, but never returned. i then got a message to say \Fault resolved"???. Reported again"

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Replies (1)

Telkom's replyOfficial

08 Jan 2016, 14:23

Hello Stonechat,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM184942

Regards
Luleka
Telkom Social Media Team

Telkom's reply08 Jan 2016, 14:23

Official