NO ADSL AND BAD SERVICE

<p>I just want to explain how bad the service is from Telkom, from the customer care agents right to the technicians. I have been sitting with no ADSL connection for more than a week and the sad thing is theres no constructive nor informative response from them</p> <p> </p> <p>Well my ADSL line has been off since Monday the 06/06/2016 with no resolve as of yet. The afternoon of the 06/06/2016 I emailed my service provider and they logged a fault in by telkom as there was a problem with the ADSL line connection. The next day ( 07/06/2016) my service provider told me a technician was assigned to my fault and he would come out in the next 48 hours. I waited then for 2 days and decided to call Telkom and their reply was that the 'testing centre' is investigating my ADSL line and there doesnt seem to be any connection and once the 'testing centre' is done a technician will be assigned. On 11/06/2016 I called telkom and according to them a technician came out and fixed the fault but this was not true because I havent received any means of communication from Telkom nor a technician. So once again they assigned a technician to my fault and said I should wait 48 hours. On the 14/06/2016 I physically drove around the area looking for a technician and tracked him down to come to my house and see whats the problem. According to him it seems there is no connection between the exchange point and said he will contact me the next day and sort it out. 15/06/2016 I called Telkom explaining to them what happened and according to them I must wait on the 'testing centre' before a technician can be sent out. I then did the same thing of looking for a technician and once I found him he said that the fault is not on his name so he cant help me.</p> <p> </p> <p>So now im waiting</p> <p> </p> <p> </p>