NO ADSL AFTER 5 MONTHS

At the end of February 2015 we requested ADSL installation from Telkom. After we paid the required deposit and send the proof through we received a notice that they will visit our premises shortly.Which they did, during this appointment it was indicated to my husband that Telkom needs to come and plant a new pole due to the fact that the neighbouring poles is to far.We first had to get authorisation from our land lord as we are renting the property.Once approved we informed Telkom that a pole may be planted. After this it was down hill, we received timeously sms notifications indicating an appointment but nobody showed. In May I had to reapply for the adsl as my order has expired.Finally a pole was planted the first week in July 2015. After that I had to follow up weekly when the ADSL will be installed.I finally got an appointment notification for 31 July 2015, and directly there after a change to 30/07/2015. I confirmed this appointment by replying YES. Guess what nobody showed. When I phoned again this morning they told me the appointment defaulted back to 31/07/2015. Should nobody show today I must phone again. Fed up with this lack of service, but wait there is no service.