SM
Sean M
1 reviews | Active since Dec 2009
07 Sept 2015, 16:38
No ADSL
I have been without ADSL for 6 days<br> <br> Today, day 6, I finally get to speak to a call center manager who is kind enough to inform me that a technician has not been allocated to my fault. He does not know why and believes it will be three or fours days before one is assigned.<br> <br> On the plus side, he did give me his sympathy, and the call center staff were very polite.... now, how about some ADSL... Please, I beg of you...
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Replies (1)Telkom's replyOfficial
07 Sept 2015, 16:47Hello seanmarx,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM143272.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM143272.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply07 Sept 2015, 16:47
Official
Hello seanmarx,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM143272.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM143272.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
