No adsl.

I still have the authentication problem since the 7th amay. What I could get out of one of the call center agents is my ads line BUT not my land line is crossed with a Mrs. Brown phone number ***. It's a Telkom account [Email Removed] According to them there is a hawiwi router logged on my line on this account. This is not my account. My adsl is thorugh M-web and my router is a Tp-link. After hours on the line with Telkom and the tech it's a blame game between them. The one blames the other. I have replaced my router and still can't login to the telkom guest account so I know the problem is with telkom. I am at my wits end. I don't know if this info can help you sort it out but I need this resolved. If you can't I will have to cancel my account because there seems to be no end to this yet it's costing me.