No ADSL

After applying for a new ADSL line , The first instillation the technician didn't pitch up after i took a days leave to be there. I proceeded and went into telkom where they said i had to pay R700 upfront for it to be installed . Now being a client of theres previously , they then said hang on you are in R1300 credit and a new appointment was given for the 7th April . The technician phoned and told me all i have to do is phone and get a user name and password . it took 2 days to get that right . Then the ADSL was on for a day and would you believe it is still off . I phoned again last night and the technician said my ADSL line was open but however my account was closed . The left hand doesn't know what the right hand is doing now at HELKOM! Now every time you must phone these bunch of clowns it takes no less than 30min to get through . Now come the end of the month i have to pay for a service i do not have and cant use . WHAT THE HELL DO I DO ! I am sick of this **** now and if i get billed , i will be taking you bunch of idiots to court! Oh and the person i spoke to last night said to me he will phone back today with the sales person and sort it out , CLEARLY HE HASNT