1 reviews | Active since Dec 2010
No ADSL
<p>Last month I put in an order no: ********** 34 to have my adsl line moved to my new home on the 24th June. This still hasn't been done. Only after complaining on Telkom's Facebook page, MyBB, Call Center, a technician was dispatched yesterday. I still don't have adsl, firstly he can't drill into a wall because he doesn't have a drill bit, secondly now there's an underground line problem. This is the 6th day I've been waiting with no adsl, my connection at previous home is still active, anyone can use it! I have to spend hundreds of rands for mobile data now! Not to mention time off work.</p> <p> </p> <p>There is no feedback from Telkom at all. I don't know when this undeground issue will be sorted, when the technician is doing the installation? I've been waiting for 6 days now, that's long enough now. This is 2016 people, not the 90's, people need connectivity. I wanted this done on the 24th already. I need this to be sorted out, technicians are driving all over town here and my order is on the back burner, till when!??</p> <p> </p> <p>Please I want my adsl installed & that's it, if you cannot provide me with such a service, I will gladly take my money elsewhere.</p>
Hellopeter decided to remove the order no, here it is, REF NO: ********** 34
Hellopeter decided to remove the order no, here it is, REF NO: ********** 34
Hellopeter decided to remove the order no, here it is, REF NO: ********** 34
Hellopeter decided to remove the order no, here it is, REF NO: ********** 34
H RPohl
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. May we please request the ID for the registered line owner and affected number when possible. Please note that for security reasons HP does not display sensitive info publicly. Please use the following e-mail address to relay the requested details: Email: *** or alternatively reply to this private HP post. Please include the reference number below in the subject field.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
H RPohl
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. May we please request the ID for the registered line owner and affected number when possible. Please note that for security reasons HP does not display sensitive info publicly. Please use the following e-mail address to relay the requested details: Email: *** or alternatively reply to this private HP post. Please include the reference number below in the subject field.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
