No ADSL!

My adsl hasn't been working for 5 days. I called my ISP, Mweb, who said Telkom had to reboot the adsl port. I called Telkom to reboot the port. Still nothing. I called Telkom back, after an hour I received the response that there is no adsl line on my number... Which I've been using for a year! That consultant cut me off. Called again three times, was transferred to a fed line, cut off again, and told I must contact accounts. Messaged Telkom ZA on Twitter, they said a consultant would contact me. Still waiting. How am I supposed to recoup the money I have lost from my business for the last 5 days, Telkom??