No Activation

<p>Recieved my hardware and simcard on 02/05/2017. Package was scanned on th 02/05/2017. Info was sent to rep that helped me to send it to Sim activation department. It's today 08/05/2017 still have not heared from Activation department. I have not gotten any info from rep as he is waiting for the Sim card activation? I'm getting very frustrated as i can not use my service due to this problem. Everybody is talking so good of Telkom but I'm getting very bad service for a first time custommer. </p> <p> </p> <p>Thulas Ntuli has been a star in helping with everything but no one is getting back to us.</p>