No action on Poor network speed LTE Smart Broadband case

<p>Hi</p> <p> </p> <p>Case ********** 3</p> <p> </p> <p>I opened a case for poor network download speed LTE Smart Broadband Uncapped Wireless service on the 9th June.</p> <p>A technician came out on the 21 June and said it was an issue with the network tower in the area and there were four other people he had appointments with in close vicinity on the same morning for the same issue.</p> <p> </p> <p>I have followed up regularly on the Telkom online chat and been promised feed back, yet still there has been zero feedback and no further information added to the case on their system.</p> <p> </p> <p>Previous Complaints related to this matter:</p> <p> </p> <p>https://hellopeter.com/telkom/reviews/poor-network-speed-lte-smart-broadband-uncapped-wireless-service- ********** </p> <p>https://hellopeter.com/telkom/reviews/still-no-response- ********** 082</p> <p>https://hellopeter.com/telkom/reviews/smartbroadband-uncapped-return- ********** </p> <p> </p> <p>I desperately would like this matter resolved or be released from the contract.</p> <p> </p> <p>Many thanks.</p>