1 reviews | Active since Nov 2016

17 Nov 2016, 11:49

No action from Telkom on requests

<p>Telkom seriously needs to give their customer service an overhaul. I am so tired of calling you I can't anymore. I asked for 1 line to do a change of ownership, the other line on my name had fibre installed. Now you have cancelled the 1 that just needed a change of ownership and I have a complete new phone number.</p> <p>Now because you get to do whatever you want, without listening to a customers request of 3 months to just have a change of ownership, with proof of emails sent, I get to wait 2 weeks to have the line that shouldn't have been cancelled, reinstalled.</p> <p>I regret not just going with another service provider, but instead giving you the benefit of the doubt and signing up for your fibre.</p> <p>You dissapoint me, and I'm sure I am not the only one.</p> <p>Please fix your mess ASAP!</p>

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