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I have been with Telkom as an employee and as a customer, I found it extremely taxing and filled with effort to get absolutely nowhere in a hurry. I have mailed, facebook, online registration and call as well as RTC with these guys. I can only ask what is the use of being the only provider of a service when you never plan to or choose to provide service when it best suites you? I have cancelled lines with these guys for this very reason. All they did is neglect to properly do their job. Not on one occasion but on many found that in all areas they will claim to do or provide service and just drop you in another. I have one incident that has dragged on since 2012 and another just as recent as this last three months. I am going to loose my hair from frustration already. What makes it worse is that previously having worked for and with people of Telkom it causes this huge loss in faith of what you have done and they are doing presently.