SL
Sandra L

1 reviews | Active since May 2014

27 May 2015, 12:49

No Accountability

Telkom cut us off (internet and phone). We have been reporting unusually slow internet and over billing since last November. Several fault reference numbers later (the latest being #\123CWK24041"is still opened) and nothing was done to rectify the problem so we decided to stop our automatic payment to them. We have now 48hrs to sort it out or else! Or else what? Will they send the hitman! If one goes to a gas station and ask the attendant to fill up the tank"

0
Replies (1)
Telkom
Telkom's reply27 May 2015, 14:45
Official
Hello Cape gal,

We regret to hear this.

Be assured your query has been escalated to the relevant department and feedback will follow.

Ref SM113725.

Apologies for any inconvenience caused by this.

Regards,
Didi Guma
Telkom Social Media Team
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Best regards,