RW
Robert W

1 reviews | Active since Feb 2010

23 Mar 2016, 12:50

No Accountability

I have been conversing with Mosima Bopape with the online chat and when I requested a form of confirmation that the sales department has received my requests and their escalations they disconnected the chat.<br> <br> The number 10213 does not work which they refused to believe. It does not work as it answers with \Welcome to the tribute Test Service\" and then continues to play hold music for an indeterminate length of time.<br> <br> I would like to have my order finalized asap and not receive an \"I don't know\" as Mosima Bopape gave me."

0
Replies (1)
Telkom
Telkom's reply23 Mar 2016, 14:26
Official
Hello William894,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,