No 4 meg Line

<p>We app**** for a 4 meg per second line. They came to install the system on 15 July 2017 we have up to date never had a 4 meg per second line , as per a speed test done on the Pc we only have a 0.04megs per second. We have been phoning at least 2-3 a day since Monday to get the problem sorted their response is that there is no problem with the line and if they send a technician out we would be lyable for the costs. We agreed saying we just wanted the problem solved, according to Telkom a technician was here on Thursday, but there was no one here to fix the problem . And we still have no internet and no answer as to why? </p>