Nightmare/ Rrgret/ Would never advise anyone to use that service provider

<p>I have been dealing with Telkom for years now, complaining about the network, I live in diepkloof was told the problem would be fixed in 4-5 years time when i got the contract in 2012.</p> <p>I had to call daily, asking for help and assistance but no one knew what they were doing but they would debt my account monthly with no assistance. I called in and told them if this matter doesn’t get resolved I would stop paying because I have been paying for nothing for over 5 years now which I did. So i decided to check my credit status today and I have a default under my name. WHY?</p> <p>WAS MY MATTER RESOLVED? NO! But they so quick to put my name into legal. I am so angry right now. I going legal with this I can’t! I want this resolved and removed...</p> <p> </p> <p>Spoke to Lovedelia Madunda which was very rude on the 15 Feb 2016 with regards TO TECHNICAL ERROR... WAS VERY RUDE SO ASKED TO SPEAK TO HER TEADLEADER. I think this was my 20th time calling Telkom with no assistance... I have given up and started taking they information.</p> <p> </p> <p>Zanele as well who transferred me to her Teamleader </p> <p>------Tshepo Makgaka - Ref: ********** 6 from the Technical service department. Did he come back to me? NO! What kind of management is this company keeping? I am disgusted!</p> <p>I was advised that he would call in 48 which would be Wednesday the 17th but ill will give him till Thursdays the 18th Feb for feedback with my query.</p> <p> </p> <p>I have had this contract for 2 years + by this time</p> <p>From the 16th Dec 2013</p> <p>I have called numerous times, sent emails as well but not help at all... Tech support came to my house and they confirmed that there’s a network problem and they promised they would install something to assist me with service but they installed the wrong thing which was for a computer. Why would you install something for a computer if i bought a cellphone? Like honestly?</p> <p>I sent emails for it to get removed by did anyone come to replace it with the correct thing NO ONE CAME.</p> <p> </p> <p>I am frustrated and want my query resolved as I paid monthly without a problem, I had never missed a payment and I don’t expect this kind of service but I have stopped paying because Im not getting service... I called to stop my contract and I couldn’t, I really wanted to change to another service provider but they told me of money I had to pay upfront.</p> <p> </p> <p>Got a new contract on the 21st Sept 2015 still no help</p> <p> </p> <p>REF that I have kept, other ones I have missed place but as calls are recorder i can give both the numbers iv been using to call in:</p> <p> ********** 0 home support</p> <p> ********** 6 tech services</p> <p> </p> <p>Other Refs if needed I can find.</p> <p> </p> <p>PLEASE REMOVE DEFAULT CAUSE IM TAKING LEGAL ACTION IF I HAVE TO!</p> <p> </p>