Nightmare on Telkom Mobile

In April this service was almost unusable due to constant breaks in service.An example to log onto my absa account took me 2 hours.I would connect with isp(you) and then would begin to log on -halfway through the connection would be broken and then I would have to start again.I did this for 2 hours and was not able to log on.In January/February the service was usable but slow and connection would take time and often not be available.I went into your shop in Longbeach to query this problem.This problem dragged on until 28/4/2015,when I asked for cancellation of this service as you were unable to supply me with a stable connection and I need to get a sp who could provide me with a usable service <br> The case no 1689(1st one given) was given to me and I then had a technician call me and told me to switch to mtn roaming,which I did-The connection became worse.The technician told me if service was not better it would then be cancelled.<br> Nothing happened until 28/5/2015 when I phoned again(case no 5659) and spoke to Lizzie.She told me case no 1689 was closed-whatever that means.Zanke gave me another case no ***8 when I phoned again on 2/5/2015.<br> 8/6/2015.Dudizi case to cancel ***8