Nightmare never ending: Telkom

The service is terrible. Their call-centre is always busy and it takes a long time for you to get through. Even when you are lucky enough to get through the call centre agents capture your problem incorrectly. I have had to update my issue multiple times as the agents were ***********. Their billing is a mess, they will bill you for things you don't use and will never follow-up on whether your incident was resolved. I paid for multiple services that I did not use for many months and when I challenged the they continued billing me incorrectly. I eventually decided to terminate my relationship with them, but they continued to deduct money from my account post them terminating my service. I have had a terrible experience with Telkom and I am writing this to alert potential customers of how bad Telkom is and why they should try and seek srvices elsewhere...