Nightmare - lack of proper instalation that work

I app**** for two lines mid January and had installation on 9 Feb. Both lines were working but there was a crackle on on line. The technician indicated that it was a bit of a cable problem which he was going to report.<br> <br> It has taken me many many many hours calling different departments of Telkom to even get someone to acknowledge that application was made. Even more hours being passed on from one department to the other. From new applications to technical to domestic to business before I found a person who for once phoned me back. The number had not even undergone a name change. <br> <br> Now on 11 March - more than a month later, I am still sitting with the problem unresolved. <br> I keep being told the date reserved for cable has been extended. <br> <br> In the meantime, I am not able to operate my small business thanks to useless, disinterested, detatched<br> couldn't care less staff and service received from Telkom. Shameful.<br> <br> They keep on sending me rating sms's too which I rate and submit. I get about 5 of these at a time. <br> <br> If only we had a proper competitor. Ref ***<br> <br> Help Me!!!