1 reviews | Active since Aug 2018
Nightmare experience when dealing with Telkom
Telkom really doesn't take their customers seriously ! . I paid up my Cellphone account in 31 May 2018 . Called a week later to have the funds allocated to my account which was confirmed. Since then I've been making a follow up on a paid up letter which to date I have not received I'm still blacklisted because of this and not getting any help from telkom to sort this out . Every time i follow i'm told the previous person i spoke to never logged the case and they will escalate this and feedback should be received in 72hrs . This is really ridiculous i mean how long must I wait to get my paid up letter and name removed from ITC ?????
Good Day
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Tumelo
Best regards,
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,