Nightmare experience - Discontinuation of services

<p>This is my third nightmare experience with trying to discontinue services with Telkom.</p> <p>My elderly parents relocated from Johannesburg to Cape Town at the end of April 2016. </p> <p>The telephone servcie of 40 years was therefore no longer required.</p> <p>My father & I went into telkom offices in Festival Mall in Kempton Park at the end of March to request the discontinuation of the line and broadband service. Telkom have continued to submit invoices each month and recently threatend my father with prosecution should he not pay these invoices. I have just heard from him today that he has subsequently gone into telkom and paid R1600 for a service that should have been cut off by the end of May 2016.</p> <p>I am resident in Dubai and am not in a position to protest this from a distance I therefore expect a Telkom representative to contact me on my email without delay with an explanation as to how they will refund my father without delay.</p> <p> </p> <p>Telkom Account: ********** 52948</p> <p> </p> <p> </p>