NIGHTMARE DOESN'T STOP

We were unfortunate that Mongezi Mkhize ********** assigned as the rep to manage our new PABX system and new telephone lines. Our intention was to move into the new offices on 20/9/2017 and the Tel system and lines were finalized and we paid our deposit on 6/9/2017 with a written confirmation that installation would take place 14 days later. The installation was delayed due to incompetence by Mongezi. Eventually installation started on 27/9/2017. The technician informed us on 28/9/2017 that Mongezi forgot to order an ADSL line!!! Like usual it is impossible to get hold of him by phone or email. Don't even try to get hold of his supervisor Dianne Philippides- ********** !! WHAT MUST WE DO? WE CAN'T MANAGE OUR BUSINESS WITHOUT INTERNET!! A friendly lady by the name of Lizette Donalson tried to help us but she can't confirm when we will be helped.