Nightmare dealing with Telkom

challenges I have been experiencing since I asked 4 ADSL line @home. it was a nightmare and long battle to get the line activated.<br> 1. Now when I finally managed to get it activated, I m struggling to use it. It did run smoothly till the time I used my quota of 10 GB and now I want to recharge the account for additional data - website is not accepting my login credentials<br> 2. I did visit Telkom Store during the weekend and was told there is issue wid Telkom website so I cant buy data online. So I was suggested to opt for another plan with more data.. I did immediately and was confirmed it has been activated<br> 3. Even after 4 days, I am not getting internet connection at home<br> 4. Keep on trying help desk number.. I wait for 1 hours just to get disconnected later<br> 5. Another concern, I got to learn during the weekend i'm being double charged as I have 2 lines (10 GB each) against my profile.. Remember first line [Email Removed] was not working and your team couldn't activate it hence they created a new profile [Email Removed] to activate my internet.. Surprised to hear now both lines are active and I am being charged for both when I never used first line was neveractiv