Night data not working...

I recently purchased the black friday night data special of 50gb however my inclusive smart and data is being used instead of my campaign pad night data. I have complained numerous times. Been told to switch phone off and on but it is not helping. This is ridiculous. Had I known it was not working I would not have purchased same. I spoke to SAMANTHA ABRAHAM'S YESTERDAY AT 8 am and she was to revert regarding my issue. She has failed/neglected to do so. Telkom needs to sort this issue immediately.