MC
Marlize C

1 reviews | Active since Apr 2014

17 Feb 2016, 23:33

Night cap/ Daily data availibikty

I have used (apparently), in 1 day, 9gig which is in my household, impossible! Thank you for the statement, but Vodacom resolved a similar query in less than 48hours (I can provide you with a reference nr), meaning, they could see exactly which downloads were made at exactly what time. As for you, its been more than a week and our query is \still in hand\"?!?!? Past experience with your call centre was exceptional, this time, you have disappointed me. Honestly I believe, you can provide that info in less than 48 hours"

0
Replies (1)
Telkom
Telkom's reply17 Feb 2016, 23:48
Official
Hello marlize-c,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.

Should you need to contact us, please contact us via Email: ***.


Your reference number is SM202173

Regards
Telkom Social Media Team