1 reviews | Active since Apr 2017

26 Apr 2017, 18:00

Nice to pay adsl if you have no line!!

<p>I have moved from my old house to a new one, I notified telkom that i need my telkom line moved to the new house. I notified them a week before i moved and they told me they will come install two days after I moved, they even sent me a sms that read " technisions was dispatched". It is now 40 DAYS since they dispatched the techs. After multipal phone calls to telkom the best answer was they are sending someone ASAP.. I am still receiving telkom bills as if I am using the line as per normal.. FOR SUCH A POWERFULL COMPANY THEY REALLY LACK ON AFTER SERVICE..</p> <p> </p> <p> ********** 01A acc number</p>

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Replies (1)
Telkom
Telkom's reply27 Apr 2017, 08:18
Official

Good day Werner ,

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team