Ni Internet service for 3 weeks and counting

In the early morning on 4 March i got an sms from Telkom stating that my account was in arrears, clearly i forgot to pay it, i went to my local post office and paid my account, woohoo, around 16:00 my Internet was switched off, no lighting, nada, no access. I though OK well the sms said that it would take 24 - 48 hours to come right, so i left it, on Monday 7 March i sms'd the fault and got 744CRK070316 and waited for a technician to come through, and i still wait someone to come to the rescue, i have made numerous calls to Telkom and each time i get bumped to a priority list, <br> <br> Please help! I make use of my home ADSL for work and unfortunately no work gets done, for three weeks i have spend of R1000.00 on data from Vodacom on my IPAD.<br> <br> I expect a credit note from Telkom if ever i get internet service! <br> <br> Telkom line *** fault number 744CRK070316<br> <br> I don't want to change service providers! In the past you would sms Telkom of a fault and the technicians would be at your door the next morning at 07;00 am, Telkom whats gone wrong with you guys?!?!?!