1 reviews | Active since Jun 2013
NEXT TO NO SERVICE
Constantly disconnecting, some days my \2mb\" line can not even operate at half a mb speed~! 2mb line is suppose to download at 160kb-200kb but on its average day it is at 20kb's - 30kbs per second! I am paying for a service that only delivers 1/8th of it is meant to. When I complained a telkom representive said there was nothing he could do. Because its the exchange but then there is no information on if they are going to replace the exchange/fix it. <br> I think im going to have to cancel this service and be unfair to telkom and not pay any for any more services because you *****ing my money. I pay R200 for rental and R375 for my isp. I should be paying R20.00 because that is the best TELKOM is currently offering.Maybe I should log a complaint at [URL Removed] Why I allowed myself to get a telkom line again is beyond me. Why telkom even continues offer such horrible service is even further beyond me. Such a disgrace to this country. The world probably knows South Africa better by its *******ion and faults than the good that exists within it."
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received and attended. We have interrogated the service and the results indicate defects. We have picked up that your service is linked to a bulk fault, The exchange is flagged as congested. Our field technicians are busy attending and we will generate a reference number to link you to the bulk fault in order to receive available updates. We will provide the fault reference number via SMS.
***
Regards
keagan
Telkom Social Media Team
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received and attended. We have interrogated the service and the results indicate defects. We have picked up that your service is linked to a bulk fault, The exchange is flagged as congested. Our field technicians are busy attending and we will generate a reference number to link you to the bulk fault in order to receive available updates. We will provide the fault reference number via SMS.
***
Regards
keagan
Telkom Social Media Team