LC
LISHA C
1 reviews | Active since Mar 2011
02 Mar 2015, 12:55
newly installed ADSL not working
My phone line and ADSL were finally installed this morning, at my private practice, after waiting more than a month. Tried connecting to ADSL but it didn't work. Technician was clueless!!! He tried calling Telkom and gave up after about 15 minutes. Said I must call after hours. How can Telkom employ technicians who don't know their job??? I'm paying for a service that wasn't fully completed.<br> I wait with baited breath for the automated response to this complaint. My order number is ***
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Telkom's replyOfficial
02 Mar 2015, 15:42Hello lishac,
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow.
Your social media reference number is SM89362.
Regards,
William Letwaba
Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow.
Your social media reference number is SM89362.
Regards,
William Letwaba
Social Media Team
Telkom's reply02 Mar 2015, 15:42
Official
Hello lishac,
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow.
Your social media reference number is SM89362.
Regards,
William Letwaba
Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow.
Your social media reference number is SM89362.
Regards,
William Letwaba
Social Media Team