GJ
Greg J
1 reviews | Active since Apr 2015
13 Apr 2015, 15:10
New Wireless System - No action after 1 month
Our company has been trying to get ADSL from Telkom without success. Latest is that there are no cables to the area. They suggested Wireless and received a ref ***/45 and ***/45 on 12 Mar. Since then nothing. I have tried to phone but the call centre just tells me about friendly agents but no one answers. Today luckily after 33 Mins of holding a lady answered \Hello"and when I told her my problem she cut me off. Please Telkom can I talk to someone and if you do not want the business then just tell me."""
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Telkom's replyOfficial
13 Apr 2015, 17:02Hello Greg125,
We understand why you wanted to bring this matter to our attention.
Please note that we are looking into this matter and we will contact you and provide an update.
Your reference number is SM103049.
We apologize for the inconvenience caused.
Regards
Basani Baloyi
Telkom Social Media Team
***
We understand why you wanted to bring this matter to our attention.
Please note that we are looking into this matter and we will contact you and provide an update.
Your reference number is SM103049.
We apologize for the inconvenience caused.
Regards
Basani Baloyi
Telkom Social Media Team
***
Telkom's reply13 Apr 2015, 17:02
Official
Hello Greg125,
We understand why you wanted to bring this matter to our attention.
Please note that we are looking into this matter and we will contact you and provide an update.
Your reference number is SM103049.
We apologize for the inconvenience caused.
Regards
Basani Baloyi
Telkom Social Media Team
***
We understand why you wanted to bring this matter to our attention.
Please note that we are looking into this matter and we will contact you and provide an update.
Your reference number is SM103049.
We apologize for the inconvenience caused.
Regards
Basani Baloyi
Telkom Social Media Team
***