PB
Pam B
1 reviews | Active since Dec 2019
17 Dec 2019, 09:20
New Telkom system a disaster!
Can anyone help me? I have been forced into swopping to their wirless 3G Filla Wi Fi phone. I cannot get it to work despite checking that the sim has been activated and going through the reboot process. I cannor make or receive calls. If I do manage to call out, the other person cannit hear me. I have spent hours on the phone to Telkom and on their self help system to no avail. What else can I try?
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Pam B's updateReviewer Update
19 Dec 2019, 20:31I decided to go into the Telkom branch at the Bayside Centre who have always offered excellent service but are not close to me, and in two ticks a very helpful man had wiggled around a connection on the handset and the problem of not being able to hear, was solved. However, still no response from their call centre but thank you Telkom Bayside.
PB
Pam B's update19 Dec 2019, 20:31
Reviewer Update
I decided to go into the Telkom branch at the Bayside Centre who have always offered excellent service but are not close to me, and in two ticks a very helpful man had wiggled around a connection on the handset and the problem of not being able to hear, was solved. However, still no response from their call centre but thank you Telkom Bayside.