New telkom mobile Bluff Towers contract and a ****** Manager Jose Quebekler

<p>I have signed a new mobile free me with Telkom Bluff Towers, and i regret signining for this contract, i took the fone on the 31st of May and on the 5th of June there was a problem i called telkom customer care i spoke to Thami Ref: ********** 1 and they couldn't help and said i must take the device back to where i took it fro. I drove to the bluff, where the lady that was helping me said i must take the fone to huaweiwifix myself to the Pavillion. i drove there myself and what was worrying me was it was within 5 days before i took this fone, but they told me to do all this things on my own.</p> <p>At the Wefix centre they couldn't help and told me to take the device back to Telkom, when i got there on the 6th of June they said they will take the device for repairs. When i asked about out of box failure the manager responded rude to me untill i said i will lodge a complaint. he said i can go ahead and do so. Since i left the device i have never been contacted, but i have been billed an amount of R628 yet i don't even have the phone with me. I am so dissapointed with the customer service at Bluff towers.</p> <p> </p> <p>Sincere</p> <p>Thobile Mfeka</p>