GA
Gavin A
1 reviews | Active since Nov 2010
17 Apr 2015, 10:15
New Telkom ADSL Order Delay
I went to Telkom Cresta on the 28th of March 2015 to apply for do Uncapped Basic I was informed that this could take between 7 and 10 working days, I was also told there is infrastructure. Today the 17th of April 2015 I call to find out what is happening only to hear the project to get ADSL will only be completed at the end of September 2015. This is totally unacceptable. Poor service from Telkom.
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Telkom's replyOfficial
17 Apr 2015, 11:24Hello GWallabies,
Thank you for contacting us.
This response serves as confirmation that your query has been received.
Your reference number is SM104531.
Please be assured that this matter has been escalated to the relevant department and feedback
will follow.
Kind Regards
Noleen Klein
Telkom Social Media Team
Thank you for contacting us.
This response serves as confirmation that your query has been received.
Your reference number is SM104531.
Please be assured that this matter has been escalated to the relevant department and feedback
will follow.
Kind Regards
Noleen Klein
Telkom Social Media Team
Telkom's reply17 Apr 2015, 11:24
Official
Hello GWallabies,
Thank you for contacting us.
This response serves as confirmation that your query has been received.
Your reference number is SM104531.
Please be assured that this matter has been escalated to the relevant department and feedback
will follow.
Kind Regards
Noleen Klein
Telkom Social Media Team
Thank you for contacting us.
This response serves as confirmation that your query has been received.
Your reference number is SM104531.
Please be assured that this matter has been escalated to the relevant department and feedback
will follow.
Kind Regards
Noleen Klein
Telkom Social Media Team