New Store - you just wasted your money (again)!!!!

You truly are a bunch of useless imbeciles. You have wasted so much of my time and energy, all because you employ uninterested people who has absolutely no pride for their (scarce) jobs and are offended when you expect them to actually do their job.<br> <br> I have now been to your Menlyn store (among others) twice without success of doing a simple contract upgrade. <br> <br> On Monday, I was told by Lizette, that I can only upgrade on Thursday and that I would be penalised R400 for upgrading 3 days early. <br> <br> When I returned today, I waited in your store for 45 minutes while your employees dabbled around that place doing who knows what. Despite me telling Lizette that I have returned as per her instruction, I was assisted by someone else quicker by waiting in the general queue - only to be told by this person that I can only upgrade at 12:00 tonight!!? <br> <br> When I explained to her that I am catching a flight to the USA in the morning, her only response was basically \sorry - the computer says NO\". Upon me asking her if anyone had the authority to override the system to allow me to upgrade 11 hours early, I just got a \"No\". What a way to treat your customers. Shove your contract, I'll go somewhere else"